Frequently Asked Questions

  • Why are the affected vehicles being recalled?


    The component supplier of the airbag inflators is concerned that, if a vehicle fitted with a Takata driver Airbag inflator manufactured between May 1995 and August 1999 is involved in a collision, the airbag inflator could rupture causing sharp metal fragments to enter the vehicle cabin at high speed that could injure or kill the driver or passengers in the vehicle. The component supplier is also concerned that there is a potential risk that the airbag may underinflate in a collision and may not protect the driver as intended. The component supplier has informed Audi about several misdeployments of this type of airbag inflator in non-Audi vehicles in Australia and overseas, although none of those misdeployments have involved the specific sub-type of airbag inflator supplied to Audi and Audi is not aware of any reported incidents involving the specific inflators fitted to Audi vehicles anywhere in the world.


    Specifically the component supplier has indicated in respect of Takata (NADI) driver airbag inflators manufactured between May 1995 and August 1999 that:

    • affected Takata airbag inflators could allow moisture to reach the airbag propellant;
    • if this occurs, the properties of the propellant may be changed, causing the airbag to deploy with too much explosive force or, alternatively, to underinflate;
    • such a misdeployment may cause injury or death as described above.

    Audi Australia is recalling certain Audi vehicles for inspection which could potentially be fitted with Driver Airbag inflators (NADI) manufactured by Takata during the period identified by the component supplier. 


  • Which vehicles are subject to the precautionary safety recall?


    As a precaution, Audi Australia is recalling the following Audi vehicles for inspection:

     

    Model Airbag Year of manufacture
    Audi A6 (4B)/(C5)
    Airbag Driver
    Year of manufacture 1998-1999
    Audi A8 (4D)/(D2)
    Airbag Driver
    Year of manufacture 1998-1999
    Audi A4 (8D)/(B5)
    Airbag Driver
    Year of manufacture 1997-1999
    Audi TT (8N)(1)
    Airbag Driver
    Year of manufacture 1999-1999
    Audi A4 Cabriolet (8G)/(B4)
    Airbag Driver
    Year of manufacture 1998-1999

    In total, approximately 4,000 vehicles will need to be inspected.  

  • What will happen if we identify that your vehicle is fitted with an affected Driver NADI Airbag inflator manufactured by Takata?


    Although Audi is not aware of any reported incidents involving these driver airbags in Audi vehicles anywhere in the world, if the airbag in your vehicle is confirmed to be a driver airbag inflator manufactured by Takata of the kind that the component supplier is concerned may be faulty, and your vehicle is validly registered for road use in Australia as at the date on which the recall was announced (17 December 2019), Audi Australia will offer to buy back your registered vehicle at present market value (as determined by an independent third party valuer appointed by Audi). Due to the age of your vehicle, a replacement driver airbag inflator is not available.

  • Can I continue using the car until it can be inspected/repaired?


    It is recommended that owners of vehicles affected by the precautionary safety recall make an appointment with their nearest Audi authorised dealer as soon as possible so that the vehicle can be inspected to determine whether a Driver Airbag inflator (NADI) manufactured by Takata about which the component supplier has raised concerns is fitted to the vehicle.

  • How did Audi discover the issue?


    The component supplier of the airbag inflators has raised concerns about certain Driver Airbag inflator (NADI) manufactured by Takata between May 1995 and August 1999. In response, Audi has identified vehicles that could potentially be fitted with these driver airbags and is recalling those vehicles in order to inspect whether they are fitted with the driver airbags in question and, if so, to implement the buyback action.

  • Have there been cases reported by Audi customers? 


    No, neither Audi Australia nor AUDI AG is aware of any reported incidents involving Driver Airbag inflators (NADI) manufactured by Takata in this date range fitted in Audi vehicles and understand that none of the alleged misdeployments which have been reported by the component supplier have involved the specific sub-type of airbag inflator supplied to Audi.

  • Have there been any cases of personal injury to Audi drivers?


    No, neither Audi Australia nor AUDI AG is aware of any reported incidents involving Driver Airbag inflators (NADI) manufactured by Takata in this date range fitted in Audi vehicles and understand that none of the alleged misdeployments which have been reported by the component supplier have involved the specific sub-type of airbag inflator supplied to Audi.

  • Is there any risk for the car occupants?


    The component supplier of the airbag inflators is concerned that, if a vehicle fitted with a Takata driver Airbag inflator manufactured between May 1995 and August 1999 is involved in a collision, the airbag inflator could rupture causing sharp metal fragments to enter the vehicle cabin at high speed that could injure or kill the driver or passengers in the vehicle. The component supplier is also concerned that there is a potential risk that the airbag may underinflate in a collision and may not protect the driver as intended. The component supplier has informed Audi about several misdeployments of this type of airbag inflator in non-Audi vehicles in Australia and overseas, although none of those misdeployments have involved the specific sub-type of airbag inflator supplied to Audi and Audi is not aware of any reported incidents involving the specific inflators fitted to Audi vehicles anywhere in the world.

    Specifically the component supplier has indicated in respect of Takata (NADI) driver airbag inflators manufactured between May 1995 and August 1999 that:

    • affected Takata airbag inflators could allow moisture to reach the airbag propellant;
    • if this occurs, the properties of the propellant may be changed, causing the airbag to deploy with too much explosive force or, alternatively, to underinflate;
    • such a misdeployment may cause injury or death as described above.

  • Will the driver be aware of whether a Driver Airbag inflator (NADI) manufactured by Takata is fitted to their vehicle?


    No. This is why Audi Australia is recalling Audi vehicles which could potentially be fitted with Driver Airbag inflators (NADI) manufactured by Takata during the period identified by the component supplier in order to inspect whether in fact they are fitted with these airbags.

  • Is the customer given a mobility option?


    Yes, the customer is provided with a mobility option.

  • Can I have a repair carried out?


    No.
    Although Audi is not aware of any reported incidents involving these driver airbags in Audi vehicles anywhere in the world, if the airbag in your vehicle is confirmed to be a driver airbag inflator manufactured by Takata of the kind that the component supplier is concerned may be faulty, and your vehicle is validly registered for road use in Australia as at the date on which the recall was announced (17 December 2019), Audi Australia will offer to buy back your registered vehicle at present market value (as determined by an independent third party valuer appointed by Audi). Due to the age of your vehicle, a replacement driver airbag inflator is not available.

  • Is it necessary to make an appointment?


    Yes, an appointment should be made without delay so that your vehicle can be inspected to confirm whether it is fitted with an airbag of the type about which the component supplier has raised concerns.

  • BMW told drivers to stop driving their vehicles immediately and that they would tow vehicles instead. What action is Audi taking here?


    It is recommended that owners of vehicles affected by the recall make an appointment with their nearest Audi authorised dealer as soon as possible so that the vehicle can be inspected. If customers do not feel comfortable driving their vehicle to the dealer for an inspection, Audi will make alternative arrangements.